We are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal data we receive from individuals who visit our website or use our services in the Philippines. Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect:
1.1 Personal Information: We may collect personal information that you provide to us when placing an order, registering for an account, or contacting us. This may include your name, email address, phone number, delivery address, and payment information.
1.2 Website Usage Information: We may collect non-personal information about your visit to our website, such as your IP address, browser type, device information, and website usage details. We may also use cookies and similar tracking technologies to enhance your browsing experience.
2. Use of Personal Information:
2.1 Order Processing: We use the personal information you provide to process your orders, deliver products, and communicate with you about your purchases.
2.2 Account Management: If you create an account with us, we may use your personal information to manage your account, provide customer support, and personalize your shopping experience.
2.3 Marketing Communications: With your consent, we may send you promotional emails or SMS messages about our products, special offers, or upcoming events. You can opt out of these communications at any time by following the instructions provided in the messages.
2.4 Analytics and Improvements: We may use the information collected for analytical purposes to improve our website, services, and marketing efforts.
3. Data Sharing and Disclosure:
3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, fulfilling orders, and providing other services. These providers are obligated to protect your information and can only use it to perform their specific tasks.
3.2 Legal Compliance: We may disclose your personal information if required by law or to protect our rights, safety, or property, or those of our customers or others.
4. Data Security:
We implement reasonable security measures to protect the personal information we collect. However, please be aware that no data transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your data.
5. Your Rights:
You have certain rights regarding your personal information, including the right to access, correct, or delete your data. If you would like to exercise any of these rights, please contact us using the information provided below.
6. Changes to this Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised version will be effective as of the stated “Effective Date.”
7. Contact us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at clientsupport@flowersandfavors.com
By using our website or services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.